SMMW16: Asking for and responding to online reviews

Is your business being reviewed online? If so, it's time to "hug your haters." At Social Media Marketing World earlier this week, a talented panel of speakers including Daniel Lemin of Convince and Convert, Tyler Anderson of Casual Fridays, Martin Shervington of, Jacob Sapochnick of Enchanting Lawyer, LLC, and Kari Embree of Green Flash Brewing Co. shared tips on attracting positive online reviews and addressing negative reviews. Below are key takeaways from the discussion: [...]